Outline
Please read these Terms and Conditions carefully. By using this website (https://www.stjohnslabs.com) and/or by placing an order, You ("You" or "Your") agree to be bound by these Terms and Conditions ("Terms") which constitute a binding agreement between You and St John’s Laboratory Ltd. (“We”, “Us” or “Our”). Our company registration number is 08296425, and Our registered office is at Knowledge Dock Business Centre, University Way, London E16 2RD.
1. Intended Use
All products offered for sale are for academic study and/or Research Use Only (RUO). Products intended for RUO have not been approved or cleared for clinical, drug, or therapeutic use.
2. Placing Orders
All orders are subject to availability. Prices exclude value-added taxes, import duties, postage, packaging, shipping, and handling.
- Orders can be placed through our website or via email.
- Accurate billing and shipping information must be provided.
- We will confirm receipt of your order within 2 business days.
3. Payment
You agree to pay for the products you order and make timely payments. Invoices must be paid within 30 days of dispatch.
4. Late Payment
If you fail to make payment on time, we may charge interest at 8% per year above the base rate of Lloyds Business Bank.
5. Delivery of Products
Products shall be delivered to the provided address. Delivery dates are estimates and not guaranteed.
6. Risk and Ownership
Risk passes to you upon dispatch; ownership transfers upon full payment.
7. Order Cancellation
Orders canceled within 24 hours of confirmation incur no charge; after 24 hours, a 25% restocking fee may apply.
8. Returns, Replacements, and Refunds
- Products may be returned at your expense.
- Refunds or replacements require documented evidence of defective performance.
- Requests must be made within 12 months of receipt.
9. No Third Parties
Products are for end-users only and may not be resold without prior written approval.
10. Website Registration and Password
Accurate information must be provided upon registration. Users must safeguard their login credentials.
11. Your Use of Our Website
All intellectual property on the site belongs to us. Unauthorized use is prohibited.
12. Your Representations and Warranties
- You are legally capable of entering into a contract.
- Your use of the product(s) will comply with applicable laws.
- Information provided by you is accurate.
13. Indemnity
You agree to indemnify us against any claims, losses, or damages arising from misuse of our website or breach of these Terms.
14. Force Majeure
We are not liable for delays due to unforeseen events beyond our control, including natural disasters, strikes, or power failures.
15. Disclaimer and Limitation of Liability
We provide no guarantees that the website is error-free, secure, or suitable for your intended use.
16. Cancellation of Contract
We may cancel our contract if you breach these Terms, become insolvent, or cease trading.
17. Consequences of Cancellation
- Obligation to deliver undelivered products ceases.
- You must pay for products already delivered.
- Sections 6, 8, 11 to 15 will continue to apply.
18. Use of Data
Your information will be handled according to our Privacy Policy.
19. Assignment
You may not transfer your obligations under these Terms without prior written consent.
20. Variation
Contracts may only be varied in writing. We reserve the right to update these Terms.
21. Governing Law and Severability
These Terms shall be governed by the laws of England. If any provision is deemed invalid, the remaining provisions shall remain effective.